Refund and Returns Policy

Refund and Return Policy for Megan Computers

At Megan Computers, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:

Return Policy

  • Eligibility for Returns: You may return items within 7 days from the date of purchase.
  • Condition: Items must be returned in their original condition, as purchased, with all packaging, accessories, and manuals included.
  • Non-Refundable: We do not offer refunds; however, you can exchange your item for one of equal value.

Exchange Process

  • To initiate an exchange, please contact us at:
  • Bring your item to our location:
    • Address: Platinum Plaza, Tom Mboya Street, 1st Floor, Shop F13

Processing Time

  • All exchanges will be processed within 14 days of receiving the returned item.

Additional Information

  • Please keep your receipt as proof of purchase to facilitate the exchange process.
  • If you have any questions or need assistance, feel free to reach out to our customer service team.

Thank you for shopping with Megan Computers! We appreciate your business.